How is my Standard UK delivery sent? Do I have to sign for my order?

Our UK standard delivery parcels are sent using standard Royal Mail tracked service. If nobody is present at your address at the time of delivery, then a card will be left for you to re-arrange your delivery or collect your parcel from the named Post Office Depot.

Tranquillity are unable to accept responsibility for late or undelivered parcels due to Royal Mail, however in the unlikely event that this occurs please contact our customer service team [e-mail] and we will try our best to resolve any issues that may arise.